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Error when creating mailbox

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Topic starter

I’m currently deploying CloudPanel in a test environment.

We’re using Exchange 2016 and SQL Express 2014 and I’ve followed the quickstart-guide and the video during the installation.

Installing and configuring went fine. I’m was able to create a reseller, a company and a user.
When creating a mailbox, everything seems fine until I click create. I then receive the error message:

“Index was outside the bounds of the array”.

Have I done anything wrong during the installation?

Thanks in advance!

5 Answers
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Did you create a mailbox plan? When creating a mailbox there should be a drop down box for selecting a mailbox plan. I’m going to guess right now that it is blank because you haven’t created any plans. Could you check that?

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Topic starter

Actually, a mailbox plan is created and also selected when I’m trying to create the mailbox.

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Topic starter

I just tried it again and received a different error:
“An error occurred while updating the entries. See the inner exception for details.”

CloudPanel-log:
2015-11-26 15:39:34,285 ::: [16] ERROR ::: CloudPanel.Modules.CompanyModules.UsersEditModule — Error updating user 537d1638-fb22-4751-aa79-e201e3f947f1 mailbox information: System.Data.Entity.Infrastructure.DbUpdateException: An error occurred while updating the entries. See the inner exception for details. —> System.Data.Entity.Core.UpdateException: An error occurred while updating the entries. See the inner exception for details. —> System.Data.SqlClient.SqlException: Invalid column name ‘TaskType’.
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
at System.Data.SqlClient.SqlDataReader.get_MetaData()
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
at System.Data.SqlClient.SqlCommand.ExecuteDbDataReader(CommandBehavior behavior)
at System.Data.Entity.Infrastructure.Interception.InternalDispatcher1.Dispatch[TTarget,TInterceptionContext,TResult](TTarget target, Func3 operation, TInterceptionContext interceptionContext, Action3 executing, Action3 executed)
at System.Data.Entity.Infrastructure.Interception.DbCommandDispatcher.Reader(DbCommand command, DbCommandInterceptionContext interceptionContext)
at System.Data.Entity.Core.Mapping.Update.Internal.DynamicUpdateCommand.Execute(Dictionary2 identifierValues, List1 generatedValues)
at System.Data.Entity.Core.Mapping.Update.Internal.UpdateTranslator.Update()
— End of inner exception stack trace —

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Topic starter

Ok, solved it 🙂

Found the known issues and after creating the missing column mailbox creation works fine.

Any reason for the column not being created in a fresh install?

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Yes.. I accidently commented it out in the code before releasing it and didn’t notice. The next release won’t have that issue but anyone starting with the latest version (now) will.

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