Error 554 5.6.0 sen…
 
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Error 554 5.6.0 send mail internal users

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Topic starter

Hi!

I installed perfectly cloud panel v3.1.0805.

I install it on a functional exchange server 2013 CU10, and my old users are working correctly.

The new users/mailbox created from the cloud panel app, are created ok, but when i try to send mail to an internal user, i have the next error:
No se pudo entregar a estos destinatarios o grupos:

Romario (romario@afigesaconsultores.com)
El sistema de correo electr?nico tuvo un problema al procesar este mensaje. No intentar? entregar este mensaje nuevamente.

La siguiente organizaci?n rechaz? tu mensaje: SRVEX13PRL.preambulo.local.

Informaci?n de diagn?stico para los administradores:

Generando servidor: SRVEX13PRL.preambulo.local
romario@afigesaconsultores.com
SRVEX13PRL.preambulo.local
Remote Server returned ‘554 5.6.0 Corrupt message content; STOREDRV.Deliver.Exception:ConversionFailedException.ConversionFailedException; Failed to process message due to a permanent exception with message The message content has become corrupted. ConversionFailedException: Content conversion: Failed due to corrupt TNEF (violation status: 0x00002020) [Stage: CreateReplay]’

Can you help me?

5 Answers
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Founds like an issue with your Exchange environment and not CloudPanel. Honestly I would have to connect to your Exchange and troubleshoot which there is a cost for that.

First thing I would do it make sure your Exchange enviornment is fully patched (Microsoft only supports CU for 2 months if a newer one is available, thats why they always ask you to upgrade first) and check your eventviewer on Exchange for any other issues.

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Topic starter

Hi,

i restart the transport services and works correctly.

But, when i created a new hosting domain, i need to restart the services…

Thanks.

0

No you shouldn’t have to restart services when creating a new hosting domain. You probably need to verify that your DC replication isn’t a problem.

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Topic starter

so, i don’t understand because do it, but is true.

I need to restart the transport service… today it does again…

I will try to view it tomorrow.

Thanks a lot.

0

Something is wrong with your environment then. I can’t really tell you what that is unless I remote in and look. All CloudPanel does when enabling a domain for Exchange is running the New-AcceptedDomain command against exchange. The only situation I could see this being an issue is if your domain controllers have replication issues.

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