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Error 500 using reports

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We are getting Error 500 – The server encountered an unexpected condition which prevented it from fulfilling the request. Details can be found below:

The cast to value type ‘System.Int32’ failed because the materialized value is null. Either the result type’s generic parameter or the query must use a nullable type.

We`re getting this error for the follwing reports:

-Executive Summary
-Mailbox Plan Overview
-Mailbox Plan Billing Report

We are using Version 3.2.311.0

KMI Support 2019-07-22 07:18

Send send the logs to support@knowmoreit.com. I wouldn’t attach them here unless it gives you a “private” option because it could contain some sensitive information.

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Topic starter

Which LOG-File do you need?

KMI Support 2019-07-22 09:11

Please send all the log files in the log directory where CloudPanel is installed

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