I am just having all sorts of problems. weird. now there is a user that I cannot delete from my control panel. I verified I am logged in as super admin. I am getting a access denied error as if I didn’t have the proper rights. If I create a new user, I can delete it just fine. Are there any attributes I can check to see if this particular user is different from everyone else?
2015-07-07 07:38:33,896 ::: [21] DEBUG ::: CloudPanel.CPStaticHelpers — Checking if company MYH is enabled for Exchange
2015-07-07 07:38:34,177 ::: [24] DEBUG ::: CloudPanel.Code.ValidateClaims — Validating permissions for company code MYH and role ViewUser
2015-07-07 07:38:34,177 ::: [24] DEBUG ::: CloudPanel.Code.ValidateClaims — Checking if user is a super admin
2015-07-07 07:38:34,256 ::: [24] DEBUG ::: CloudPanel.Modules.UsersModule — Search value was
2015-07-07 07:38:39,630 ::: [22] DEBUG ::: CloudPanel.Code.ValidateClaims — Validating permissions for company code MYH and role DeleteUser
2015-07-07 07:38:39,630 ::: [22] DEBUG ::: CloudPanel.Code.ValidateClaims — Checking if user is a super admin
2015-07-07 07:38:39,646 ::: [22] DEBUG ::: CloudPanel.Modules.UsersModule — Opening connection to delete user for MYH
2015-07-07 07:38:39,646 ::: [22] DEBUG ::: CloudPanel.Modules.UsersModule — Validating parameters
2015-07-07 07:38:39,646 ::: [22] DEBUG ::: CloudPanel.Modules.UsersModule — Getting company code and userprincipalname for MYH
2015-07-07 07:38:39,677 ::: [22] DEBUG ::: CloudPanel.Modules.UsersModule — Getting user 61353309-be63-4cd0-8473-4bb2caf1cb07 from database
2015-07-07 07:38:40,146 ::: [22] DEBUG ::: CloudPanel.Modules.UsersModule — Deleting 61353309-be63-4cd0-8473-4bb2caf1cb07 from Active Directory
2015-07-07 07:38:40,146 ::: [22] DEBUG ::: CloudPanel.ActiveDirectory.ADUsers — Retrieving the PrincipalContext…
2015-07-07 07:38:40,146 ::: [22] DEBUG ::: CloudPanel.ActiveDirectory.ADUsers — Attempting to retrieve user 61353309-be63-4cd0-8473-4bb2caf1cb07
2015-07-07 07:38:40,302 ::: [22] ERROR ::: CloudPanel.ActiveDirectory.ADUsers — Failed to delete user 61353309-be63-4cd0-8473-4bb2caf1cb07. Exception: System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
at System.DirectoryServices.Interop.UnsafeNativeMethods.IAdsDeleteOps.DeleteObject(Int32 flags)
at System.DirectoryServices.DirectoryEntry.DeleteTree()
at CloudPanel.ActiveDirectory.ADUsers.Delete(Guid userGuid)
2015-07-07 07:38:40,334 ::: [22] DEBUG ::: CloudPanel.Modules.UsersModule — Error deleting user: System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
at System.DirectoryServices.Interop.UnsafeNativeMethods.IAdsDeleteOps.DeleteObject(Int32 flags)
at System.DirectoryServices.DirectoryEntry.DeleteTree()
at CloudPanel.ActiveDirectory.ADUsers.Delete(Guid userGuid)
at CloudPanel.Modules.UsersModule.<.ctor>b__5d(Object _)
2015-07-07 07:38:48,583 ::: [23] DEBUG ::: CloudPanel.Code.ValidateClaims — Validating permissions for company code MYH and role ViewUser
2015-07-07 07:38:48,599 ::: [23] DEBUG ::: CloudPanel.Code.ValidateClaims — Checking if user is a super admin
Honestly I do not think I can troubleshoot this anymore through the forums and would need access to your system to investigate further.
what is your availability? I can get you into my system if you like.
I’m available tonight around 9pm CST if you want to email me.
I’ll email you tonight at 9pm CST.
I’m online. Its 9pm CST
This issue was resolved.
The problem was the user was added to the domain admin group or other protected security group at one time. Doing this disables inheritance and modifies security permissions. Settings the permissions back to default and enabling inheritance resolved the issue.
