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Topics: 8 / Replies: 1599
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Please send screenshots of all the tabs on your settings page and also send the logs located in the logs directory of CloudPanel to support@knowmoreit…

10 years ago
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There is a log folder in the cloudpanel directory to check. The FQDN for the Exchange server needs to be pointed to the server with 443 and the /power…

10 years ago
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Don’t set basic authentication in IIS. You need to set it within Exchange. Also is the IIS application pool running under a domain user? It isn’t set …

10 years ago
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Comment: Error when importing CSV

Johan did you try the CSV again like I was showing above?

10 years ago
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Comment: Error when importing CSV

Johan, The correct way is to put quotes around the columns with commas. If you do all of this in Excel and save it as a CSV it should format it all c…

10 years ago
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We are working on adding more features to Citrix to pull more accurate CPU, Memory, disk usage and other data from the servers. We are hoping to give …

10 years ago
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Comment: Error when importing CSV

We could tweak the javascript to support semicolons. We would have to put that in a newer version though. If you leave out the comma does it import co…

10 years ago
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Comment: Error when importing CSV

It could be. Did you set Excel to use a comma as the separator or did you manually modify it after the fact?

10 years ago
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Comment: Error when importing CSV

Did you get my last email with pictures showing you what I was seeing in the CSV?

10 years ago
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Comment: Error when importing CSV

I didn’t mean ChangePasswordNextLogin.. I modified my post after I posted it. Excel was changing the values to FALSE for some reason. Either way whe…

10 years ago
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Answer: Error when importing CSV

Johan, After looking at the logs you sent and the CSV file you sent the reason it failed is because you have the word FALSE in columns such as ?Email…

10 years ago
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Comment: Error when importing CSV

Can you please send the logs to support@knowmoreit.com? Also it may be helpful for you to send the CSV file as well but you may want to remove the pas…

10 years ago
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Comment: Add User – get error: The role assignment policy”Alternate Assignment Policy” wasn’t found. Make sure that you typed the identity correctly.

Did you set the version correctly on the settings page to match your version? Also you enabled Exchange for that company and enabled an accepted domai…

10 years ago
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Comment: Add User – get error: The role assignment policy”Alternate Assignment Policy” wasn’t found. Make sure that you typed the identity correctly.

You have to adjust the powershell command for your environment. Like you may have not named your organization “CN=First Organization”

10 years ago
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