Uhm.. It actually should be showing unless it thinks they are already in the database for some reason. Let me do some tests in our lab and see if I ca…

The CustomAttribute1 needs to have the company code but the reason they are not showing up is probably becaues they are not in the same OU (or a child…

The LegacyExchangeDN? CloudPanel does not create this attribute and what is being created in Active Directory is automatic by Exchange.

I can do a screen sharing with you today if you get it ready. Just let me know 🙂

You need to email us at support@knowmoreit.com so we can start a remote session with you. We haven’t received anything from you via email yet. Also we…

You need to send the logs to support@knowmoreit.com. Before you do so you need to be at the latest version. We can remote in and look at your system w…

That is the issue. The password has to be encrypted. You need to access the /CloudPanel/admin/settings page from the server CloudPanel is installed on…

I believe this issue was resolved because the IP address was not correct right? Please let me know so I can mark this as completed.

There should be the ByteSize.dll file located in the BIN directory of CloudPanel. Can you look at the properties and see the version? Also please be s…

At this time CloudPanel cannot bulk add email aliases. However you can add them on the backend and CloudPanel will pick them up if that is easier for …

What version did you upgrade from?

Do you have .NET 4.6.1 or later installed?

It sounds like something was moved on the backend (in active directory) and now CloudPanel doesn’t know where it is. Did anyone move this object in AD…

Thank you for letting us know! Your log is a big help in helping us track it down the cause of the issue. We’ll take a look and get back to you asap.

Please go to programs and features and choose repair for CloudPanel. You may need to restart the server?