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Topics: 8 / Replies: 1590
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Answer to: Slow KnowMoreIT.com Website

We had another website on our server hitting the server pretty hard

8 years ago
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RE: Replacing between primary email and an alias of that email.

Just edit the user in CloudPanel and change the primary email and put what was the primary as the email alias, then save.

8 years ago
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Answer to: Slow KnowMoreIT.com Website

What is slow? Just the website or the email notifications?

8 years ago
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Answer to: Migration from Exchange 2013 to Exchange 2016

Once you have Exchange 2016 in place (coexistence) then just change the CloudPanel settings to point to your new server (or load balancer fqdn) and ch…

8 years ago
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Answer to: Issue creating shared mailbox

Did you ever get this resolved? Sometimes this happens if all your databases are either not available or set to be excluded from provisioning.

8 years ago
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Answer to: Cloudpanel loading very slow

The first time load process is always slower and we are working on resolving that in future versions. What you can do is adjust the application pool s…

8 years ago
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Answer to: cant delete mailbox

Just checking in again, did you get this resolved?

8 years ago
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RE: Custom PowerShell scripts

There has been a lot of changes in 3.2 but custom scripts isn’t included yet. We are currently beta testing and making changes to 3.2 right now though…

8 years ago
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RE: Plans and EAP

Michael, You don’t create Exchange plans per company. I mean you can if you want but normally you will have predefined plans that you sell to customer…

8 years ago
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Answer to: cant delete mailbox

Did you ever get this resolved?

8 years ago
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RE: rebuild/resynch cloudpanel database

You would need to open the database using SQL Management Studio and just manually delete the row under exch_ResourceMailboxes table.

8 years ago
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RE: rebuild/resynch cloudpanel database

Which items seem to be missing? Is it users or distribution groups? They most likely will need to be removed manually from the database or you can try…

8 years ago
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RE: Runtime Error

I’m not sure what happened to the file. I am looking into it. Are you in this situation or just preparing to upgrade and want to avoid this situation?

8 years ago
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RE: Upgrade from 2.1.47

How is everything going since we have upgraded you?

8 years ago
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RE: Upgrade from 2.1.47

Hello Ethan. Wow that is a pretty old version. I think it would be best if you let me look at it because honestly we can’t remember the upgrade path f…

8 years ago
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