KMI Support
Admin
Noble Member
Topics: 8 / Replies: 1567
Reply
RE: Branding won’t apply

It goes off the FQDN so are you sure that didn’t change? Also there are two logos one for the login and one for the header at the top. The login scree…

7 years ago
Forum
Reply
Answer to: Branding won’t apply

The FQDN (fully qualified domain name) is basically the url you are putting in your browser. So if you put “localhost” in the branding and you access …

7 years ago
Forum
Reply
RE: Adding new distro list gives me an error

Well that is odd. Uhm. I wonder if an upgrade didn’t replace a DLL because it was in use.

7 years ago
Forum
Reply
RE: Adding new distro list gives me an error

Which version are you currently on. Also if you look in the log files in the LOG directory where CloudPanel is installed, can you send the debug messa…

7 years ago
Forum
Reply
Answer to: Adding new distro list gives me an error

Did you add a member to the managed by section?

7 years ago
Forum
Reply
RE: CloudPanel Upgrade Instructions

If you run into any issues, just let us know! Thank you!

7 years ago
Forum
Reply
RE: CloudPanel Upgrade Instructions

Hey Steve! To upgrade minor versions (IE 3.1.x.x to 3.1.x.x) you can simply just download and run the installer of the latest version. For major versi…

7 years ago
Forum
Reply
RE: Cloud panel upgrade path help

Yes you would lose historical data but honestly going from 3.0 to 3.2 will cause you to lose some of that historical data anyways. If you do start new…

7 years ago
Forum
Reply
RE: Import users from AD, with existing mailbox

Svendsen, I emailed you the hotfix directly. Can you please check your spam, it may have been caught?

7 years ago
Forum
Reply
RE: Cloud panel upgrade path help

Can you email sales@knowmoreit.com ? Also I wonder if the upgrade didn’t replace some DLL files based on that picture. Have you tried restarting after…

7 years ago
Forum
Reply
RE: Cloud panel upgrade path help

What version of .NET do you have on that server? Also did you install v3.1.0030 RC first and login? When going from 3.0 to 3.1 you need to install the…

7 years ago
Forum
Reply
Answer to: Import users from AD, with existing mailbox

A hotfix was provided to resolve this issue. Let me know if you have any further problems.

7 years ago
Forum
Reply
Answer to: Used GB not reported for Shared Mailboxes

This has been added to the next release. However, currently the sizes are not logged into the database so the scheduler will have to pick those up aft…

7 years ago
Forum
Reply
RE: Cloud panel upgrade path help

You will need to upgrade to 3.1 on the current server and login to make sure it all looks correct. Then you install the same version on the new server…

7 years ago
Forum
Reply
RE: “Error: Couldn’t find recipient” when trying to create mailbox

No problem. Let me know if anything else comes up

7 years ago
Forum
Page 53 / 107