@dol587 Sorry for the late response. Did you try emailing support@knowmoreit.com? I assume you already have this resolved since it has been so long.

This issue was caused by having two public folder master mailboxes when there should only have been one. The bad one had to be removed with SQL Server…

@bertsaphico-be I apologize but this post seemed to of been missed. I assume you have found a resolution or may have contacted us directly.

@dbaljet Can you send the log folder to jdixon@knowmoreit.com ?

@lhavas It does look like a bug and we are working to fix the issue.

It checks the name of the group in Active Directory. So if you group is called something different, you need to put that value in there.

It is possible you skipped the step on configuring CloudPanel by going to the setting page: (see Set CloudPanel Settings). You need to access the /cl…

You can just uninstall it.

No, you have to have CloudPanel installed on a domain member server. It won’t work without being part of the domain the Exchange server is on.

I’ve tested this and it is working. I can provide you a link to install 3.2.316 which contains some fixed but it isn’t released yet. I don’t see where…

@davidg I will test this. If you set it and go to that user’s OWA, do you see the out of office information set there? Trying to determine if it isn’t…

This information pulls directly from Exchange. So you set the out of office message in CloudPanel, but when you go back to the user in CloudPanel the …

@dol587 I haven’t seen that before. Before we do a screen sharing can you upgrade to the latest (3.2.0315.0)? I think something may be broken with t…

@dol587 Can you please recycle the application pool for CloudPanel and see if you can login then? After you login go to the branding section and rea…

@dol587 What version are you running? It probably started working again because the IIS application pool recycled which reset the application. But i…