@kevinkleinjung We have a new update we are releasing tonight. I would like you to install it tomorrow and see if it resolves your issue.
@kevinkleinjung I checked and don’t see anything. I did find another unrelated issue that we are going to work on and I will continue trying to reprod…
@kevinkleinjung Kevin, can you hold shift and refresh the page? I’m wondering for the email alias if it is old javascript cached because I wasn’t able…
@kevinkleinjung Kevin, thank you for the feedback! I will take a look and see if I can get this produced and resolved. We are releasing a new update n…
@igor Is your server language set to that? The reports in the next release will go off the language the server is set on and change the currency forma…
This most likely is random and won’t happen much but if it does you will need to increase the requests that your Exchange can handle.
No, CloudPanel actually integrates with Citrix and runs queries to the delivery controllers. They are two completely separate software and CloudPanel …
I’ve done many in-place upgrades on domain controllers and they always went fine, but never one with IIS. It should work without any issues though bec…
@runningit How many resellers do you have?
@runningit Here is what the ticket said: It appears the issue is you don’t have a default branding and the reseller that user/company is under does…
@runningit I don’t understand what you mean. You should of just received an email with our response and you can reply to it if you need to respond to …
@runningit We have replied to the ticket you opened already with what the issue is. You should have an email from us
@runningit Could you send me the logs at support@knowmoreit.com? There is a Log folder for the CloudPanel Service that you should be able to zip up an…
Make sure you have configured branding for you CloudPanel because it needs to use that FQDN to generate the link for the users to use. On the menu at …
@syfy323 Great! I would be interested in seeing the front end if you want to connect sometime. Also if you run into any issues with the API, just let …