You are in luck! This functionality is already built in. If you go to Advanced on the CloudPanel settings you will find the SamAccountName format whic…

@techsupport Ok sorry, I’m a little slow apparently lol. So the issue is the jquery validation isn’t letting you put the period. I understand now and …

@techsupport It didn’t use to support variables for the company code I don’t believe. You just literally type in what you want it to be. Whatever you …

The CloudPanel Transport Agent doesn’t actually modify emails, it only changes the RoutingDomain. Chances are it is the smart host that is causing thi…

CloudPAnel does allow this. When creating the company you can specify whatever you want for the company code, it just defaults to using the three char…

I think this was resolved wasn’t it? The issue was multiple public folder master mailboxes

You would have to setup impersonation in ECP to make this happen. If you are setting up your own account to do the imports yourselves, then yes you ca…

@dol587 Sorry for the late response. Did you try emailing support@knowmoreit.com? I assume you already have this resolved since it has been so long.

This issue was caused by having two public folder master mailboxes when there should only have been one. The bad one had to be removed with SQL Server…

@bertsaphico-be I apologize but this post seemed to of been missed. I assume you have found a resolution or may have contacted us directly.

@dbaljet Can you send the log folder to jdixon@knowmoreit.com ?

@lhavas It does look like a bug and we are working to fix the issue.

It checks the name of the group in Active Directory. So if you group is called something different, you need to put that value in there.

It is possible you skipped the step on configuring CloudPanel by going to the setting page: (see Set CloudPanel Settings). You need to access the /cl…

You can just uninstall it.