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Topics: 8 / Replies: 1563
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RE: Error on Scheduled task since update to last version

Can you stop the service and start it again? Does it do the same thing. I am wondering if the service started before CloudPanel so the updated encrypt…

3 years ago
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RE: Can´t Import Shared Mailboxes

The plan should be the name of the mailbox plan. What errors are you getting when you try to import this? Also you need to make sure your CSV is using…

3 years ago
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RE: Retention Policies & Tags

This feature was put in place and should be coming out Wednesday.

3 years ago
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RE: Permissions Report Timeout

@marklft We have a new version we hope to finish testing on Tuesday and release on Wednesday. In our test of over a 1000 user company we have taken th…

3 years ago
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RE: Problems with password change for users

We are finishing up some changes we made to CloudPanel in order to deploy the new ADSync service that will resolve this issue. We are hoping to finish…

3 years ago
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RE: Problems with password change for users

@ad-it-dept Thank you. I will run that through our encryption methods and see the output.

3 years ago
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RE: Problems with password change for users

@ad-it-dept Do you have an example password we could try? We did find issues as you pointed out and implemented a fix but it would be helpful if we ha…

3 years ago
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RE: Permissions Report Timeout

Can you test running these powershell commands on Exchange and tell me how long they take? Get-Mailbox -OrganizationalUnit <OU of the company>…

3 years ago
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RE: Retention Policies & Tags

We have an update that will resolve this coming out shortly.

3 years ago
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RE: Permissions Report Timeout

How many users are in the company?

3 years ago
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RE: Object not found error

@marklft 2013 is just a class name since a lot of the powershell cmdlets didn’t change. It should be substituting the & in the URL. We will try to…

3 years ago
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RE: Object not found error

Do you see anything in the log files? Does the message contain the “f&b” or did you add that?Log files are located: C:\program files (x86)\know mo…

3 years ago
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RE: Retention Policies & Tags

@marklft I will check into this and see why the global section is requiring you to select a company instead of just being global.

3 years ago
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RE: Importing Companies & Users does not create address lists or policies

That looks correct. The security group is used for public folders (if you end up using public folders). Also instead of using your powershell scripts …

3 years ago
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RE: Unable to import/edit user account in CloudPanel

@ad-it-dept could you send all of the logs files? This one only seems to include the bulk edit where it can’t find the users but I need to see the imp…

3 years ago
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