@rferrigno It won’t be able to read those previous XML files since they contain invalid characters. Only the new ones will start to function properly …

@rferrigno The new update will resolve issues with invalid characters in the XML file which causes it not to be able to read the XML file in order to …

@netechcomp Can I connect with you to get this working? My email is jdixon@knowmoreit.com if you rather email me directly

@netechcomp Are you available where I can connect right now? I know we have a pretty good time difference.

@netechcomp Also if you are available now I can connect to the server and look.

@netechcomp I am seeing a lot of connection failures to the database: “Error: System.Data.SqlClient.SqlException (0x80131904): A network-related or in…

Information on gathering and uploading logs:/p>

Can you please gather the Logs folder and send them to me? The CloudPanel.log file should tell us what is wrong

@ad-it-dept We did make some changes in CloudPanel to support multiple company codes in ADSync, so I would update it as well. We also updated some doc…

@marklft Yeah, I’m fixing it right now and publishing a new update before too many get it :-\

@marklft I’m thinking one of your retention policies for that company or global does not have a description and that may be what is throwing it off. W…

Actually, can you tell me if any of your retention policies have a blank description?

@marklft my coworker was working on this and I will have to check with him in the morning. I don’t recall if he had success in recreating it but if it…

Can you try recycling the CloudPanel application pool and tell me if it does it again? After you do that and try to reproduce, can you gather the l…

When you enable TFA on a user it will prompt the user on next login to scan a barcode. You can use which every OTP app you want.