KMI Support
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Topics: 8 / Replies: 1590
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RE: Notes section per Reseller and Company

@techsource This feature was added a while ago but I didn’t update this post.

4 years ago
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RE: Trigger password expires notification manually

This is completed in the latest version. You can send a forgot password link manually which will send them a notification to change their password

4 years ago
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RE: Error on Login

@bpjohnny 503 is the application pool crashing. If you go into IIS and look at the application pools is it started or stopped? If you can, please rety…

4 years ago
Forum
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RE: Problem with AD Sync after last update

When you upgraded CloudPanel did you also update the ADSync app? Would it be possible for you to post / email your log files from the ADSync service a…

4 years ago
Forum
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RE: Error on Login

The issue is the application pool is recycling on an interval. The issue is when CloudPanel starts it compiles some DLL files to use but any delay or …

4 years ago
Forum
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Answer to: Support

I’m so sorry for the late reply but our forums have had issues we were unaware of until today. Anytime this happens you can email support@knowmoreit.c…

4 years ago
Forum
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Answer to: AD Password

Sorry for the late reply, our forums have had some issues with notifications. When you change the password that CloudPanel was using, you will need to…

4 years ago
Forum
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Answer to: Mailbox Size Warnings

Sorry for the late reply but we appear to of had issues with our support forum sending mail. The issue is due to a mailbox that is in the CloudPanel d…

4 years ago
Forum
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RE: Rename Mailbox Database on Exchange Server

@db_uscomputer yes. That action will not affect CloudPanel

4 years ago
Forum
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RE: Error 500 when opening user detais

@ad-it-dept you would need to check the event logs on the exchange servers. Do you happen to have different versions of Exchange or in the middle of a…

4 years ago
Forum
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4 years ago
Forum
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RE: Error 500 when opening user detais

The error it is returning is actually an error message your domain controller gave: System.Runtime.InteropServices.COMException (0x8007203A): The …

4 years ago
Forum
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RE: Cannot install Schedular Service – Service failed to start – Server 2019

@oliveitky When you install the service it does a check to see if the user you are running it as has rights to the SQL database since it is using Wind…

4 years ago
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RE: Cannot install Schedular Service – Service failed to start – Server 2019

@oliveitky The user you are installing the service as AND the user you configured in the installer both have access to the SQL database, right?

4 years ago
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