KMI Support
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Topics: 8 / Replies: 1592
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RE: Could not load file or assembly ‘Microsoft.Win32.Primitives’ or one of its dependencies.

@w3xtr What I would do is backup the CloudPanel folder, uninstall, then reinstall CloudPanel but check the checkbox to NOT update the database. This w…

4 years ago
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RE: Could not load file or assembly ‘Microsoft.Win32.Primitives’ or one of its dependencies.

This was working and just all of sudden this happened? What happens if you stop the CloudPanel application pool, wait a few minutes and start it again…

4 years ago
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RE: Notes section per Reseller and Company

@techsource This feature was added a while ago but I didn’t update this post.

4 years ago
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RE: Trigger password expires notification manually

This is completed in the latest version. You can send a forgot password link manually which will send them a notification to change their password

4 years ago
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RE: Error on Login

@bpjohnny 503 is the application pool crashing. If you go into IIS and look at the application pools is it started or stopped? If you can, please rety…

4 years ago
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RE: Problem with AD Sync after last update

When you upgraded CloudPanel did you also update the ADSync app? Would it be possible for you to post / email your log files from the ADSync service a…

4 years ago
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RE: Error on Login

The issue is the application pool is recycling on an interval. The issue is when CloudPanel starts it compiles some DLL files to use but any delay or …

4 years ago
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Answer to: Support

I’m so sorry for the late reply but our forums have had issues we were unaware of until today. Anytime this happens you can email support@knowmoreit.c…

4 years ago
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Answer to: AD Password

Sorry for the late reply, our forums have had some issues with notifications. When you change the password that CloudPanel was using, you will need to…

4 years ago
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Answer to: Mailbox Size Warnings

Sorry for the late reply but we appear to of had issues with our support forum sending mail. The issue is due to a mailbox that is in the CloudPanel d…

4 years ago
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RE: Rename Mailbox Database on Exchange Server

@db_uscomputer yes. That action will not affect CloudPanel

4 years ago
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RE: Error 500 when opening user detais

@ad-it-dept you would need to check the event logs on the exchange servers. Do you happen to have different versions of Exchange or in the middle of a…

4 years ago
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4 years ago
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RE: Error 500 when opening user detais

The error it is returning is actually an error message your domain controller gave: System.Runtime.InteropServices.COMException (0x8007203A): The …

4 years ago
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