* Open IIS * Click Applications Pools * Should be an Application Pool named “CloudPanel” * Look at the “Identity” column * If that identity column is …

During the upgrade it probably removed the settings from the settings.xml file. Restore the settings.xml file that you copied before the upgrade.

Claims-Aware? I’m not sure I follow. What is that?

It isn’t granting rights to log on as a service which is why the installer can’t start the service after install. When you changed the logon tab it ad…

No problem! Let me know if you have any more problems! 🙂

It is most likely this bug but you can verify by looking in the log files:

Let me know if what I posted above fixes the issue

Ahhh yes… This is the fix: However thats weird it didn’t create the log folder. Which version did you install?

It’s in a folder called Logs in the CloudPanel directory

Never mind I see you said there was no error. There should be something in the logs they CloudPanel generates.

Please post the error and also the error from the log files

This will resolve the issue for 3.1.0805: Download Hotfix for KB38

David, Did you get this working?

I can help you with this but I would have to send you an invoice. This is an Exchange issue. Take a look at the pricing page. I offer per-incident sup…

This is more an Exchange question and not CloudPanel. If you set the plan to enable ActiveSync and the mailbox shows its activated then something else…