Cannot login to CloudPanel after Exchange 2016 upgrade to CU12

Anonymous · 2019-08-27T21:02:15Z

Hi,today I installed the Exchange 2016 CU12 and now I cannot login to CloudPanel.The error I'm getting in the web browser is:Unknown error (0x80005000)In the CloudPanel.txt log i see this error (I replaced the domain name with MYDOMAIN):2019-08-27 22:42:12,000 [DEBUG] CloudPanel.ActiveDirectory.ADUsers - Retrieving the PrincipalContext...2019-08-27 22:42:12,006 [DEBUG] CloudPanel.ActiveDirectory.ADUsers - Searching for user MYDOMAINAdministrator2019-08-27 22:42:12,008 [ERROR] CloudPanel.ActiveDirectory.ADUsers - Error authenticating user MYDOMAINAdministrator. Exception: System.Runtime.InteropServices.COMException (0x80005000): Unknown error (0x80005000)at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)at System.DirectoryServices.DirectoryEntry.Bind()at System.DirectoryServices.DirectoryEntry.get_AdsObject()at System.DirectoryServices.PropertyValueCollection.PopulateList()at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName)at System.DirectoryServices.PropertyCollection.get_Item(String propertyName)at System.DirectoryServices.AccountManagement.PrincipalContext.DoLDAPDirectoryInitNoContainer()at System.DirectoryServices.AccountManagement.PrincipalContext.DoDomainInit()at System.DirectoryServices.AccountManagement.PrincipalContext.Initialize()at System.DirectoryServices.AccountManagement.PrincipalContext.get_QueryCtx()at System.DirectoryServices.AccountManagement.Principal.FindByIdentityWithTypeHelper(PrincipalContext context, Type principalType, Nullable`1 identityType, String identityValue, DateTime refDate)at System.DirectoryServices.AccountManagement.Principal.FindByIdentityWithType(PrincipalContext context, Type principalType, String identityValue)at System.DirectoryServices.AccountManagement.UserPrincipal.FindByIdentity(PrincipalContext context, String identityValue)at CloudPanel.ActiveDirectory.ADUsers.AuthenticateUser(String username, String password, String[] superAdminGroups, String[] billingAdmins, Boolean& isSuperAdmin, Boolean& isBillingAdmin)2019-08-27 22:42:12,009 [ERROR] CloudPanel.UserMapper - Error logging in user MYDOMAINAdministrator: System.Runtime.InteropServices.COMException (0x80005000): Unknown error (0x80005000)at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)at System.DirectoryServices.DirectoryEntry.Bind()at System.DirectoryServices.DirectoryEntry.get_AdsObject()at System.DirectoryServices.PropertyValueCollection.PopulateList()at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName)at System.DirectoryServices.PropertyCollection.get_Item(String propertyName)at System.DirectoryServices.AccountManagement.PrincipalContext.DoLDAPDirectoryInitNoContainer()at System.DirectoryServices.AccountManagement.PrincipalContext.DoDomainInit()at System.DirectoryServices.AccountManagement.PrincipalContext.Initialize()at System.DirectoryServices.AccountManagement.PrincipalContext.get_QueryCtx()at System.DirectoryServices.AccountManagement.Principal.FindByIdentityWithTypeHelper(PrincipalContext context, Type principalType, Nullable`1 identityType, String identityValue, DateTime refDate)at System.DirectoryServices.AccountManagement.Principal.FindByIdentityWithType(PrincipalContext context, Type principalType, String identityValue)at System.DirectoryServices.AccountManagement.UserPrincipal.FindByIdentity(PrincipalContext context, String identityValue)at CloudPanel.ActiveDirectory.ADUsers.AuthenticateUser(String username, String password, String[] superAdminGroups, String[] billingAdmins, Boolean& isSuperAdmin, Boolean& isBillingAdmin)at CloudPanel.UserMapper.Validate(String username, String password)2019-08-27 22:42:12,009 [ERROR] CloudPanel.Modules.LoginModule - Error logging in: System.Runtime.InteropServices.COMException (0x80005000): Unknown error (0x80005000)at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)at System.DirectoryServices.DirectoryEntry.Bind()at System.DirectoryServices.DirectoryEntry.get_AdsObject()at System.DirectoryServices.PropertyValueCollection.PopulateList()at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName)at System.DirectoryServices.PropertyCollection.get_Item(String propertyName)at System.DirectoryServices.AccountManagement.PrincipalContext.DoLDAPDirectoryInitNoContainer()at System.DirectoryServices.AccountManagement.PrincipalContext.DoDomainInit()at System.DirectoryServices.AccountManagement.PrincipalContext.Initialize()at System.DirectoryServices.AccountManagement.PrincipalContext.get_QueryCtx()at System.DirectoryServices.AccountManagement.Principal.FindByIdentityWithTypeHelper(PrincipalContext context, Type principalType, Nullable`1 identityType, String identityValue, DateTime refDate)at System.DirectoryServices.AccountManagement.Principal.FindByIdentityWithType(PrincipalContext context, Type principalType, String identityValue)at System.DirectoryServices.AccountMana...

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Anonymous

Topic starter

2019-08-27 16:41

Joined: 1 second ago

Maybe 🙂

I’am still happy that it works now 🙂

Thanks again!

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