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Hi,?
I keep getting this error message when trying to access the management module of the cloudpanel. Can someone please assist me with this error. I have tried updating to the latest software, but still no luck.?
Runtime Error
Description:?An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.?
Details:?To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a “web.config” configuration file located in the root directory of the current web application. This <customErrors> tag should then have its “mode” attribute set to “Off”.
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>
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Notes:?The current error page you are seeing can be replaced by a custom error page by modifying the “defaultRedirect” attribute of the application’s <customErrors> configuration tag to point to a custom error page URL.
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>
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KMI Support 2017-02-24 14:07
Can you access that page from the server that CloudPanel is installed on? If you do that it should give us the actual error message.
Since I haven’t heard back via email or on here, I am going to mark this as solved. Thank you.
Anonymous 2017-05-29 07:45
I have the same issue after updating to CloudPanel 3.1.1540. After a restart it works again for a week. Do you have an idea what I can do?
Normal
0
21
false
false
false
DE-CH
X-NONE
X-NONE
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:”Normale Tabelle”;
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:””;
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:”Calibri”,sans-serif;
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:”Times New Roman”;
mso-bidi-theme-font:minor-bidi;
mso-fareast-language:EN-US;}
Micah,
I responded here but I also tried emailing you when you emailed us. I haven’t heard back from you so I just wanted to make sure it is not getting caught in your spam or anything.
Attila,
Are you saying that after a while you get a 500 error in the application and to fix it you have to recycle the application pool or reset IIS? We do know about this issue and a temporary workaround right now is to adjust the IIS application pool for CloudPanel and set the idle time to ZERO so it doesn’t shutdown when idle: https://technet.microsoft.com/en-us/library/cc771956(v=ws.10).aspx#Anchor_1
