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sequence contains more than one element

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Topic starter

When creating a user with a mailbox or add a mailbox to an existing user, we receive this error: sequence contains more than one element

What can we do about this?

CP Version: 3.2.315.0

Exchange server 2016

KMI Support 2020-01-20 09:53

@dbaljet

Can you send the log folder to jdixon@knowmoreit.com ?

dbaljet Topic starter 2020-01-22 07:46

Hi Jacob,

I sent you an email with the log file attached.

1 Answer
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This issue was caused by having two public folder master mailboxes when there should only have been one. The bad one had to be removed with SQL Server Management Studio from the sql table.

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