I cant seem to get the mass email module working at all. ive tried every setting and it keep getting an error of Failed: failure sending email.
There should be a log file on th action. Do you see anythign in the logs?
this is what my logs say. from looking at it, it says it cant find my mail server. however when I try to input in the actual IP, cloud panel doesn’t allow that. It will only allow me to put in the FQDN.
2015-05-24 11:07:01,315 ::: [34] ERROR ::: CloudPanel.Modules.Admin.MassEmailModule — Message to [dxiong@mydomain.com] with subject [test message] FAILED to send with status [System.Net.Mail.SmtpException: Failure sending mail. —> System.Net.WebException: The remote name could not be resolved: ‘mail1.hostedemails.com’
at System.Net.ServicePoint.GetConnection(PooledStream PooledStream, Object owner, Boolean async, IPAddress& address, Socket& abortSocket, Socket& abortSocket6)
at System.Net.PooledStream.Activate(Object owningObject, Boolean async, GeneralAsyncDelegate asyncCallback)
at System.Net.ConnectionPool.GetConnection(Object owningObject, GeneralAsyncDelegate asyncCallback, Int32 creationTimeout)
at System.Net.Mail.SmtpConnection.GetConnection(ServicePoint servicePoint)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
— End of inner exception stack trace —
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at CloudPanel.Modules.Admin.MassEmailModule.SendMessage(SmtpClient& sc, List1 to, String subject, String message, Dictionary
It pulls the settings from the Notifications tab. Yes it is failing because it can’t resolve mail1.hostedemails.com. Can you add it to the hosts file to point to your internal IP on the cloudpanel server?
got it! Cloud panel is installed on my exchange server itself, but I disabled relaying abilities. I had to go and allow myself to relay and that resolved it.
thanks for your help!
