Issues after installing 3.1.0830
After receiving the news that the new version (3.1.0830) was released I immediately installed it in our testenvironment.
The installation was successful and it did not remove the settings or the virtual directory.
At first I wasn’t able to log in to the GUI after the installation but a reboot fixed that.
After the reboot I’m able to log in but I have some issues:
1. the installation disabled the “Exchange hosting”-feature. When trying to reenable it i get the error message “Object reference not set to an instance of an object.”
2. When clicking on reports I only get an empty page.
Regards,
Johan
1. the installation disabled the ?Exchange hosting?-feature. When trying to reenable it i get the error message ?Object reference not set to an instance of an object.?
We also had the same issue. Please do the following to resolve this:
Remove the following lines from the settings.xml:
<!–? 0: Auto generated company code (default); 1: Use company’s name instead of auto generating company code? –>
<!–? SAM Format. 0: Uses text before the @ in the login name; 1: Formats firstpart_domain up to 19 characters?? –>
<!–? AD CN Format. 0: DisplayName; 1: UserPrincipalName? –>
<AllowDuplicateDomains>0</AllowDuplicateDomains>
<!– <!– Allows a domain to be part of multiple companies. Disables duplicate domain checking. 0: Disabled, 1: Enabled –> –>
Add the following lines at the same place:
<!– Allows a domain to be part of multiple companies. Disables duplicate domain checking. 0: Disabled, 1: Enabled –>
As you can see the problem lies with the bold-italic code. The first three lines above are needless.
I just recompiled the installer to hopefully remove those comments for the future. I’m almost just considering releasing the flat files instead of using the installer since it never seems to work correctly.
The object reference could also be because the settings.xml file should contain new attributes… need to make sure they are in there under Exchange:
<ExchangeUSERSDisplayName>All Users</ExchangeUSERSDisplayName>
<ExchangeCONTACTSDisplayName>All Contacts</ExchangeCONTACTSDisplayName>
<ExchangeROOMSDisplayName>All Rooms</ExchangeROOMSDisplayName>
<ExchangeGROUPSDisplayName>All Groups</ExchangeGROUPSDisplayName>
The exchange-attributes were missing, after adding them I no longer get the error when enabling exchange.
New issue though:
When creating a mailbox with the new wizard – after clicking on complete the wizard remains open.
To close it I have to click cancel and when looking in the userlist the new user isn’t listed.
When trying to create it once again I get the error “User already exists”
I can see that the new user is created in AD but it’s not listed in CloudPanel
Can you post a screenshot of this happening?
See attached screenshots
1. Error message when creating user
2. User list in AD after error message
3. User list in CloudPanel after error message
One more thing – after the update it’s really slow loading the first login page. When it finally loads the page and you’re able to log in everything is fast and smooth.
I found a couple bugs that i resolved and releasing an update in a little while. First off make sure that Public Folders is DISABLED if you are not using them. If you are using them then you need to go to Features -> Excahnge -> Public Folder Mailboxes and click the refresh button on the right to pull them in. The reason is it needs to know what the root public folder mailbox is
Public Folders was set to active.
I’ve tried to disable it but whatever change I make I get the error message
“Error! Object reference not set to an instance of an object.”
Is this a fresh install? Also have you tried multiple times to install this? If so it could be you are leaving the settings.xml in the location and its missing these values from that file:
<ExchangeUSERSDisplayName>All Users</ExchangeUSERSDisplayName>
<ExchangeCONTACTSDisplayName>All Contacts</ExchangeCONTACTSDisplayName>
<ExchangeROOMSDisplayName>All Rooms</ExchangeROOMSDisplayName>
<ExchangeGROUPSDisplayName>All Groups</ExchangeGROUPSDisplayName>
No, it’s a in-place upgrade
The installer has only been executed once.
As I stated earlier, the attributes were missing from my settings file, I added them and solved one issue.
Now when I look at the file again the attributes are missing… (?)
After readding the attributes I get the error message “Sequence contains no elements” when trying to create a user.
I’m starting to think that it’s a better idea to wipe the installation and start over from the beginning.
Johan,
did you wipe the installation and try again?
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