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[Solved] Issue creating shared mailbox

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Topic starter

Hi,
i am unable to create a shared mailbox on cloud panel, error code is “Issue creating shared mailbox“.

PFA for reference.

4 Answers
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Did you ever get this resolved? Sometimes this happens if all your databases are either not available or set to be excluded from provisioning.

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That error you posted is an error coming directly from Exchange. I’ve seen this issue before and if you try to create a mailbox via ECP it most likely will give you the same error.

Check out this article:
http://get-cmd.com/2017/02/21/exchange-2013-load-balancing-failed-to-find-a-valid-mailbox-database/

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Topic starter

NO Luck with this article

I believe there is a some kind of permission issue,

thought ?

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What happens when you create a shared mailbox with ECP? All CloudPanel is doing is running the New-Mailbox -Shared powershell command and Exchange is giving that error back.

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