I am just having all sorts of problems. weird. now there is a user that I cannot delete from my control panel. I verified I am logged in as super admin. I am getting a access denied error as if I didn’t have the proper rights. If I create a new user, I can delete it just fine. Are there any attributes I can check to see if this particular user is different from everyone else?
2015-07-07 07:38:33,896 ::: [21] DEBUG ::: CloudPanel.CPStaticHelpers — Checking if company MYH is enabled for Exchange
2015-07-07 07:38:34,177 ::: [24] DEBUG ::: CloudPanel.Code.ValidateClaims — Validating permissions for company code MYH and role ViewUser
2015-07-07 07:38:34,177 ::: [24] DEBUG ::: CloudPanel.Code.ValidateClaims — Checking if user is a super admin
2015-07-07 07:38:34,256 ::: [24] DEBUG ::: CloudPanel.Modules.UsersModule — Search value was
2015-07-07 07:38:39,630 ::: [22] DEBUG ::: CloudPanel.Code.ValidateClaims — Validating permissions for company code MYH and role DeleteUser
2015-07-07 07:38:39,630 ::: [22] DEBUG ::: CloudPanel.Code.ValidateClaims — Checking if user is a super admin
2015-07-07 07:38:39,646 ::: [22] DEBUG ::: CloudPanel.Modules.UsersModule — Opening connection to delete user for MYH
2015-07-07 07:38:39,646 ::: [22] DEBUG ::: CloudPanel.Modules.UsersModule — Validating parameters
2015-07-07 07:38:39,646 ::: [22] DEBUG ::: CloudPanel.Modules.UsersModule — Getting company code and userprincipalname for MYH
2015-07-07 07:38:39,677 ::: [22] DEBUG ::: CloudPanel.Modules.UsersModule — Getting user 61353309-be63-4cd0-8473-4bb2caf1cb07 from database
2015-07-07 07:38:40,146 ::: [22] DEBUG ::: CloudPanel.Modules.UsersModule — Deleting 61353309-be63-4cd0-8473-4bb2caf1cb07 from Active Directory
2015-07-07 07:38:40,146 ::: [22] DEBUG ::: CloudPanel.ActiveDirectory.ADUsers — Retrieving the PrincipalContext…
2015-07-07 07:38:40,146 ::: [22] DEBUG ::: CloudPanel.ActiveDirectory.ADUsers — Attempting to retrieve user 61353309-be63-4cd0-8473-4bb2caf1cb07
2015-07-07 07:38:40,302 ::: [22] ERROR ::: CloudPanel.ActiveDirectory.ADUsers — Failed to delete user 61353309-be63-4cd0-8473-4bb2caf1cb07. Exception: System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
at System.DirectoryServices.Interop.UnsafeNativeMethods.IAdsDeleteOps.DeleteObject(Int32 flags)
at System.DirectoryServices.DirectoryEntry.DeleteTree()
at CloudPanel.ActiveDirectory.ADUsers.Delete(Guid userGuid)
2015-07-07 07:38:40,334 ::: [22] DEBUG ::: CloudPanel.Modules.UsersModule — Error deleting user: System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
at System.DirectoryServices.Interop.UnsafeNativeMethods.IAdsDeleteOps.DeleteObject(Int32 flags)
at System.DirectoryServices.DirectoryEntry.DeleteTree()
at CloudPanel.ActiveDirectory.ADUsers.Delete(Guid userGuid)
at CloudPanel.Modules.UsersModule.<.ctor>b__5d(Object _)
2015-07-07 07:38:48,583 ::: [23] DEBUG ::: CloudPanel.Code.ValidateClaims — Validating permissions for company code MYH and role ViewUser
2015-07-07 07:38:48,599 ::: [23] DEBUG ::: CloudPanel.Code.ValidateClaims — Checking if user is a super admin
no, sorry. it’s an ongoing issue. i cant delete some users.
We have the same problem.
Did you find a solution for the problem?
Thanks for your help.
I’ll shoot you an email this weekend. Maybe you can do a quick remote session with me and find out why.
thanks again for your all your help.
You can change it to a different user. Other than that I’m not really sure.. I’d have to connect to investigate further
Yes, the user that is running the app pool is the same user that I have under my settings configuration. This is the domain admin super user. Should I change the user to test?
Is your application pool running as the user you have set ni the settings page? For some reason the account doesn’t seem to have rights when calling the DeleteTree function when deleting that particular user
