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An error occured while updating the entries. See the inner exception for details

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Topic starter

I upgraded from v3.1.0034 to v3.1.0805 and I am receiving this message when creating a new mailbox.

Exchange 2013

Any ideas?

-Shali-

5 Answers
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I don’t see the error?

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The full error was:

2015-07-08 16:39:43,472 ::: [15] ERROR ::: CloudPanel.Modules.UsersModule -- Error creating new user for company IFS: System.Data.Entity.Infrastructure.DbUpdateException: An error occurred while updating the entries. See the inner exception for details. ---> System.Data.Entity.Core.UpdateException: An error occurred while updating the entries. See the inner exception for details. ---> System.Data.SqlClient.SqlException: Invalid column name 'TaskType'.
   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action

1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)`

You can resolve this by adding a new column to the DelayedUserTasks table called TaskType with the datatype INT. Check that it should be null.

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Topic starter

That did it!

Thank you
SS

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Had the same error just now with clean fresh install of CP. Adding the column as instructed fixed the problem.

Thank you!

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No problem! Let me know if you run into anything else 🙂

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