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Add already existing users from the Active Directory

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Topic starter

Hello,

How can I add already existing users from the Active Directory to the company console(section: company > users)?
Import only allows you to create new ones but not add already existing users.

4 Answers
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You can import existing objects here:  http://kb.knowmoreit.com/configuring-cloudpanel/migrate-objects-to-cloudpanel/

If you are on 3.2.0.256.0 then you should install the following patches before hand:

http://kb.knowmoreit.com/troubleshooting/importing-users-from-ad-doesnt-import-mailbox-plan/

http://kb.knowmoreit.com/troubleshooting/the-best-overloaded-method-match-for-string-isnulloremptystring/

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Topic starter

VERSION: 3.2.256.0 

i go to  http://localhost/CloudPanel/company/test/import/users and i get an error 500, i must install patches or no?

Error text:

500
The server encountered an unexpected condition which prevented it from fulfilling the request. Details can be found below:
Nancy.ViewEngines.Razor.ViewRenderException: Unable to render the view. Most likely the Model, or a property on the Model, is null —> System.NullReferenceException: Object reference not set to an instance of an object. at RazorOutput.RazorView.Execute() at Nancy.ViewEngines.Razor.NancyRazorViewBase`1.ExecuteView(String body, IDictionary`2 sectionContents) — End of inner exception stack trace — at Nancy.ViewEngines.Razor.NancyRazorViewBase`1.ExecuteView(String body, IDictionary`2 sectionContents) at System.Dynamic.UpdateDelegates.UpdateAndExecuteVoid3[T0,T1,T2](CallSite site, T0 arg0, T1 arg1, T2 arg2) at Nancy.ViewEngines.Razor.RazorViewEngine.<>c__DisplayClass9_0.<RenderView>b__0(Stream stream) at Nancy.Responses.MaterialisingResponse.PreExecute(NancyContext context) at Nancy.NancyEngine.<InvokeRequestLifeCycle>d__22.MoveNext()

 

KMI Support 2018-07-05 06:53

Yes you need to install the patches 

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Topic starter

patches installed, nothing changed, same error

KMI Support 2018-07-05 13:16

Can you please enable exchange archiving in CloudPanel and create a Archive plan.

0

The error is coming from an Archive plan not existing. Please create an archive plan and the try again please. Let me know if that works or not.

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