500 Winrm Error
 
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500 Winrm Error

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“Connecting to remote server XXX.YYY.local failed with the following error message : The WinRM client sent a request to an HTTP server and got a response saying the requested HTTP URL was not available. This is usually returned by a HTTP server that does not support the WS-Management protocol. For more information, see the about_Remote_Troubleshooting Help topic.” This happens when I try and do a bulk-mailbox add or the migration “fix” from the admin settings as well.

I’ve double-checked the suggestions in the KB, I can connect with test-wsman and enter-pssession without errors, so I don’t really know where to go from here.

I’m running the latest build of CP and Exchange 2013WCU8. Any suggestions on debugging?

Thanks!

4 Answers
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Everytime this happens its either:

* CloudPanel Application isn’t assigned to an Application Pool running under a domain admin IDENTITY
* You didn’t enable “Basic Authentication” and choose “Basic authenticaiton” in the settings page and in Exchange /powershell virtual directory. Don’t enable it in IIS.. you enable it through EAC.

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Hi Jacob,

Sorry to (re)open an old topic. Some time ago I’ve upgraded my CP installation to the latest version, and from that time I didn’t create new companies or mailboxes for my customers. Today I tried to create a new customer, all OK, but when I tried to Enable Exchange for this new customer 500 error [attachment file=”500 error.PNG”].

I’ve checked the settings and all seems to be OK.

[attachment file=”CP_settings.PNG”]

Also the CP application pool runs under a domain admin Identity. A few pointers?

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Fixed. I’ve run in EMC “get-PowerShellVirtualDirectory -server <Exchange Server> |fl *auth*” and found that BasicAuthentication was not enabled ….

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You could do that or in ECP/EAC you can go to servers -> virtual directories -> and choose the powershell virtual directory to enable basic authentication. Never do it in IIS though.

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