@Jacob apologies, it seems to have fixed itself for some unknown reason. Thank you very much for your quick assistance as always.

Jacob, this wasn’t from an upgrade. The only clue I can give is that an admin was in there changing passwords as shes does monthly. Then she reported …

Hi Jacob, Version is 3.2.350.0 I have recycled application pool, tried again, then restarted server. Still same issue. Thanks, Jared

@jdixon Sure thing. I await your email.

@jdixon Sorry to be the bearer of bad news but I’m now getting an “Object reference not set to an instance of an object.” error when attempting sign i…

@jdixon thanks for this. Seems to have done the trick for me! ?

Hi @jdixon. Afraid issue is still occurring. Any updates? Many thanks.

@jdixon that error was logged a few days back and I believe I rectified. It’s further down the logs that should detail the CloudPanel.Bootstrapper “ob…

@jdixon Done, thank you.

@jdixon swore I did, sorry. I have attached it again. Please let me know. Thanks!

@jdixon Please find attached.

Jacob, thank you so much for this. I could confirm that all was setup ok, and you helped me pinpoint the exact issue. To my embarassment, it was a t…