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Answer to: SPLA Report not showing previus month data

KMI Support — Tue, 21 Jul 2026 05:12:52 +0000

Hi Leif,

I apologize for the delay, but this was held up in moderation for some reaosn. If the SPLA report is missing data, then it is most likely due to the CloudPanel service not running or not communicating properly. This server is responsible for collecting that data on an interval. The first place to check would be the CloudPanel service log files c:\Program Files (x86)\Know More IT\CloudPanel Service\logs

SPLA Report not showing previus month data

leif.burlin@zenbiz.se — Fri, 26 Jun 2026 11:45:59 +0000

VERSION: 3.2.1007.1

I have scheduled reporting for SPLA but i have never got the data for previus month.

Current always works.

What am i doing wrong or have missed?

Answer to: Route by Sender Install

KMI Support — Thu, 30 Apr 2026 13:28:25 +0000

Can you please check the event logs on the server for more details?

Route by Sender Install

lthompson — Thu, 30 Apr 2026 01:01:37 +0000

Error installing Transport Agent. It has been unblocked as a file. PS execution policy changed.

RE: Domain Overview / SPLA Report

madpad — Tue, 24 Mar 2026 14:47:48 +0000

Just sent you the logfile. And yes in the Bin directory I see the dlls.

RE: Domain Overview / SPLA Report

KMI Support — Mon, 23 Mar 2026 23:30:39 +0000

I think something else is going on. Can you email the CloudPanel logs to support@knowmoreit.io?

Also, if you look here in this directory, you should see Microsoft.ReportViewer.* dll files. Can you confirm that?

C:\Program Files (x86)\Know More IT\CloudPanel\bin

Answer to: Domain Overview / SPLA Report

madpad — Mon, 23 Mar 2026 14:42:09 +0000

Installed them as well, but it still shows the same message: Missing System CLR Type for SQL Server 2014 when I try to install the reporter. (I did a reboot)

No this server was never moved, but we did an upgrade from version 3.2.0330 to CloudPanel 3.2.1022 last year, so if that was installed in some version in between, we maybed missed it.

RE: Domain Overview / SPLA Report

KMI Support — Mon, 23 Mar 2026 14:27:42 +0000

Yes. If your system doesn't have that then you will need to install what it needs. If it is prompting for you CLR types, you can probably get that from here: https://www.microsoft.com/en-us/download/details.aspx?id=100451

For some reason I am thinking that may also have a prerequisite, but you will need to see if it prompts you for it.

Normally the CloudPanel installer will prompt to install the CLR types. Was this moved from another server?

RE: Domain Overview / SPLA Report

madpad — Mon, 23 Mar 2026 14:23:55 +0000

When I try to install the Reporter, it says: System requirements: Missing System CLR Type for SQL Server 2014 (We have an SQL Server 2017 running)

Do I need to install something else first?

Answer to: Domain Overview / SPLA Report

KMI Support — Mon, 23 Mar 2026 14:17:56 +0000

Hello, please install the report viewer runtime from here: https://www.microsoft.com/en-us/download/details.aspx?id=45496 and install on the CloudPanel server.

Also, please gather the logs from c:\Program Files (x86)\Know More IT\CloudPanel\logs after you try to generate a report and email them to support@knowmoreit.io.

There is no direct report that lists all of the domains I'm afraid. You could get the list of Accepted Domains from your Exchange which will give you a list of domains that are enabled for Exchange, but it would require a SQL query from the CloudPanel db on table cp_domains to see all the domains in the system.